Shipping policy

We aim to dispatch standard delivery orders within 3-4 working days but during busier periods it may take a little longer. If your order is urgent or required by a certain date please let us know.

Laser items (even when purchased alongside standard stock items) are currently on a 7-10 working day. If you do need any sooner please either contact us beforehand or upgrade to express.

Delivery options -

Standard Post (Royal Mail or Parcelforce) - 3-5 working days from dispatch - £5.95

Express 1-2 day delivery; Same day dispatch (Mon-Fri) on orders received by 12pm) - £9.95

Laser items; Standard Post (Royal Mail or Parcelforce) - 7-10 working days from dispatch - £3.00


Please note, orders received after 12pm on a Friday will be sent the following Monday. It will then be 1-2 days from dispatch.

We use Royal Mail and Parcelforce as we have found these to be the most reliable service, however they may occasionally experience delays which are understandably out of our control. If you have any issues at all please don't hesitate to get in touch as we are always happy to help. 

Due to the ongoing postal delays we are unable to guarantee our delivery timeframes on certain items.
If you do require something for a specific date we recommend ordering in advance and upgrading to our next day service. Unfortunately refunds cannot be given on personalised items that may arrive late if standard delivery is selected - thank you for your continued support.

Click & Collect also available for for local customers wish to collect from our store in St Peters Street, Ipswich.